We’d like to inform everyone who made payments to the IRS via debit/credit card,that your card may have been charged twice. If you made payment through Official Payments at this website https://www.officialpayments.com/fed/index.jsp, we advise you to check your statement to confirm only one charge has been applied.
Below is the notice we received from Official Payments:
Dear Official Payments Customer,
This notification is to inform you of a situation where you may have experienced a duplicate payment displayed on your bank statement for your debit or credit card. This duplicate payment issue would have occurred during the processing of your IRS tax payment on April 15, 2019 made through Official Payments.
Please note that your IRS payment was processed correctly and the duplicate card payment and service fee have been reversed.
If you do not see this reversal reflected on your statement (which could take up to 5 business days), we recommend that you take the following steps:
- Contact your bank or card provider.
- Inform them of the duplicate payment.
- Let them know that this duplicate payment and service fee are in the process of being refunded.
We apologize for any inconvenience this has caused. If you have any questions or concerns, please don’t hesitate to contact us at firstname.lastname@example.org. We will respond to all questions as quickly as possible.
Official Payments Corporation
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